by R.A. Dyer | Mar 4, 2026 | Regulatory Action
Each Help Hub section includes guidance to help consumers navigate rate increases, understand the charges on their bills, and to access bill payment assistance. ________________________________________________ The Public Utility Commission of Texas has launched a new...
by R.A. Dyer | Aug 19, 2024 | Regulatory Action
Some of the most serious storm-related criticisms faced by the Houston-based utility related to the failure of its online outage tracker. Frustrated by system crashes, many Houstonians found themselves turning instead to an online application sponsored by the...
by R.A. Dyer | Aug 16, 2024 | Regulatory Action
The PUC has issued requests for information to utilities impacted by Hurricane Beryl as part of its ongoing investigation into Houston Area utility storm preparedness and response. ________________________________________________ The Public Utility Commission has...